Coastal Energy Privacy Policy
Effective Date: January 1, 2025
Coastal Energy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information in accordance with the Florida Digital Bill of Rights (FDBR) and applicable federal privacy laws.
We may collect the following categories of information:
Personal Information: Name, address, phone number, email, and account details.
Project & Service Data: Property details, installation records, permits, photos, and service history related to solar, roofing, or energy systems.
Financial Information: Billing details, credit application data, and transaction records.
Technical Information: IP address, browser type, cookies, device identifiers, and usage analytics.
Communications: Text messages, emails, and call recordings (where permitted by law) for service verification and support.
We do not knowingly collect personal data from individuals under the age of 18.
We use collected information to:
Deliver, maintain, and improve our products and services.
Process project quotes, installation scheduling, and service requests.
Communicate regarding system performance, maintenance, and updates.
Support internal business operations such as billing, audits, and compliance.
Improve website functionality and marketing through analytics tools.
Comply with legal and regulatory obligations.
We may share information in the following ways:
Service Fulfillment: With subcontractors, licensed partners, and financing institutions directly supporting your project.
Compliance: With regulatory agencies, law enforcement, or courts when legally required.
Operational Support: With technology providers (CRM systems, payment processors, email services) under data protection agreements.
We do not sell personal information as defined under the Florida Digital Bill of Rights.
All aforementioned statements regarding the sale and/or sharing of data do not apply to Opt-in consent data.
“Opt-in consent data” refers to information voluntarily provided when you explicitly consent to participate in promotions, marketing programs, surveys, or third-party referrals. Such data may be shared or used in accordance with the terms disclosed at the time of opt-in.
We use cookies, pixels, and analytics tools to understand how users interact with our website.
You can manage cookies through your browser or opt out of certain tracking through third-party services such as Google Analytics’ opt-out tool.
We use encryption, access control, and secure network protocols to safeguard personal data against unauthorized use or disclosure. While we take reasonable steps to protect information, no method of data transmission is 100% secure.
We retain personal data only for as long as needed to provide services, meet legal obligations, or resolve disputes. When information is no longer required, it is securely deleted or anonymized.
Florida residents have specific data rights, including the ability to:
Access: Request a copy of the personal data we maintain about you.
Correct: Request correction of inaccurate or outdated information.
Delete: Request deletion of your personal data, subject to legal and contractual exceptions.
Opt Out: Decline targeted advertising, data sales, or automated profiling.
Limit Sensitive Data Use: Request restrictions on how sensitive personal information (e.g., precise geolocation, financial, or biometric data) is used or shared.
To exercise these rights, contact privacy@coastalenergy.io with the subject line “Florida Data Rights Request.” We will verify your identity before processing any requests.
Our website may include links to third-party sites or platforms. We are not responsible for the privacy or security practices of those entities. Review their respective policies before providing any personal information.
We may revise this Privacy Policy periodically. The “Effective Date” above indicates the latest version. Continued use of our website or services after updates constitutes acceptance of the new terms.
For privacy inquiries or data requests, contact:
Coastal Energy
5660 Strand Ct A09 Naples, FL 34110
Email: privacy@coastalenergy.io
Phone: (239) 299-8567
