Privacy Policy

Coastal Energy ("we," "us" or "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, share and protect your information in accordance with the Florida Digital Bill of Rights and applicable federal privacy laws.

We may collect personal information such as your name, address, phone number, email and account details. We also collect project and service data, including property details, installation records, permits, photos and service history related to solar, roofing or energy systems.

We may collect financial information such as billing details, credit application data and transaction records, along with technical information like IP address, browser type, cookies, device identifiers and usage analytics. We may also collect communications such as text messages, emails and call recordings, where permitted by law, for service verification and support.

We do not knowingly collect personal data from individuals under the age of 18.

We may share information for service fulfillment with subcontractors, licensed partners and financing institutions directly supporting your project, for compliance with regulatory agencies, law enforcement or courts when legally required, and for operational support with technology providers such as CRM systems, payment processors and email services under data protection agreements.

We do not sell personal information as defined under the Florida Digital Bill of Rights. These statements regarding the sale and sharing of data do not apply to opt-in consent data, meaning information voluntarily provided when you explicitly consent to participate in promotions, marketing programs, surveys or third party referrals. That data may be shared or used according to the terms disclosed at the time of opt-in.

We use encryption, access control and secure network protocols to safeguard personal data against unauthorized use or disclosure. While we take reasonable steps to protect information, no method of data transmission is 100% secure.

We retain personal data only for as long as needed to provide services, meet legal obligations or resolve disputes. When information is no longer required, it is securely deleted or anonymized.

Our website may include links to third party sites or platforms. We are not responsible for the privacy or security practices of those entities, and we encourage you to review their respective policies before providing any personal information.

We may revise this privacy policy periodically. The effective date above indicates the latest version. Continued use of our website or services after updates constitutes acceptance of the new terms.