Is the consultation call actually free?

Yes. There is no cost and no obligation to move forward. Most calls run about 30 minutes and end with a modeled system size and cost range for your home.

Can I book a call if I am not sure solar is right for me?

Yes, that is exactly what the call is for. We will walk through your usage and roof and give you an honest answer, including if solar or a battery does not pencil out for your situation.

What happens after the call if I want to move forward?

We schedule an in person site survey to confirm your roof and electrical panel, then prepare a firm, signable proposal with real pricing and a timeline.

Coastal Energy team reviewing a solar system design on a tablet

Book Your Free Virtual Solar Consultation

Q: Is the Consultation Really Free?

Yes. A free solar consultation Florida wide includes usage review, roof assessment and a modeled production estimate at no cost and with no obligation.

Q: What should I have ready before booking?

A recent electric bill, and ideally 12 months of usage history from your utility's online portal. If you are building new, send any construction drawings or engineering plans ahead of time.

Q: What Happens When I Book a Call?

When you book solar design specialist call time on the calendar, you speak with the person who will actually design your system, not a call center rep.

Q: Who will I talk to on the call?

A Florida based Coastal Energy design specialist, not an outsourced call center. They will ask about your power bill, roof and goals, and can answer specific technical questions.

Meet virtually with a Coastal Energy Advisor for 15 minutes to review your question, monitoring information or error message and choose the right next step.

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Long-term protection

5 Year Workmanship and Leak Warranty

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5 Years: Workmanship and leak coverage from the date of system activation
Leaks Included: Penetrations and flashing at our mounting points are covered
Transferable: Fully transferable from the original purchaser named in the agreement
We Fix It: We re-do the installation or replace the faulty part at our cost

Straight answer

What Happens When You Book a Coastal Energy Consultation?

Choose a free 15-minute video consultation with a Coastal Energy Advisor. We listen to what is happening, review any monitoring information or error messages you can share and recommend whether remote troubleshooting, a $750 Solar System Evaluation or another service is the best next step.

Consultation: 15 minutes; Free virtual appointment
Who you meet: Energy Advisor; A real first assessment, not a call center script
Onsite evaluation: $750; When diagnosis requires a comprehensive inspection
Ongoing care: $59/mo; $649 per year with a 12-month commitment

Pricing shown is typical and a starting point. Your exact quote is confirmed after a site survey and depends on roof condition, electrical service, equipment choices and local permitting.

Get an accurate quote

The Call

What to Expect From Your Virtual Consultation

This is an initial assessment with an Energy Advisor. It is designed to make getting help easy, especially when your original installer is no longer available.

Tell Us What You Are Seeing

Explain the production change, app alert, battery concern or unanswered question that led you to schedule the call.

Review Available Information

Share monitoring screens, error messages, equipment details or documents that can help your Advisor understand the system.

Try Initial Troubleshooting

Your Advisor can walk through appropriate basic checks and determine whether the issue may be resolved remotely.

Leave With a Clear Next Step

We will tell you whether to keep monitoring, schedule a $750 Solar System Evaluation, request a repair quote or consider Coastal Care for ongoing support.

Preparation

What to Have Ready Before Your Call

Bring whatever you have. Missing paperwork should never stop you from asking for help.

Monitoring Screenshots

Screenshots from the Tesla, Enphase, SolarEdge or other monitoring app can show when production or communication changed.

Error Messages

Write down or photograph any inverter, gateway or battery alerts so your Energy Advisor can review the exact wording.

Equipment and Installer Details

Share the equipment brands and original installer if known. It is fine if the installer closed or you inherited the system with the home.

Any Available Documents

Plans, permits, proposals and warranty records help, but the Solar System Evaluation can proceed even when original documents are missing.

After the Call

When the Next Step Requires an Onsite Evaluation

A virtual consultation is for initial assessment and troubleshooting. If the cause cannot be confirmed remotely, your Advisor may recommend the $750 Solar System Evaluation. It includes an onsite inspection, production and monitoring review, battery health assessment when applicable and written findings.

Standard evaluation pricing covers residential systems up to 30 panels and two batteries within 30 miles of a Coastal Energy service location. Repairs, replacement parts and corrective work are quoted separately and approved before work begins.

Answers

Frequently Asked Questions

Is the Consultation Really Free?

Yes. The 15-minute virtual solar consultation is free and is intended for initial assessment, troubleshooting and recommended next steps.

Does the Free Appointment Include Onsite Service?

Yes. There is no cost and no obligation. The appointment lasts 15 minutes and focuses on understanding the issue and identifying the right next step.

What Should I Have Ready Before Booking?

Bring monitoring screenshots, error messages, equipment information and any plans or warranty documents you have. You can still book if records are missing.

Can I Book if I Am Not Sure What Is Wrong?

Yes. The virtual consultation is the easiest place to start when you have a question, see an alert or are not sure what is wrong.

What Happens When I Book a Call?

You meet by video with a Coastal Energy Advisor who reviews your concern, available monitoring information and error messages.

Who Will I Talk to on the Call?

A Coastal Energy Advisor, not an outsourced call center. Your Advisor will review the concern, available monitoring details and possible next steps with you.

Do I Need to Be a Homeowner to Book a Call?

You should be the property owner or have authorization to make improvements, since any resulting system design and contract would need the owner's signature.

What Happens if My System Needs an Onsite Diagnosis?

We can schedule a $750 Solar System Evaluation. Standard pricing covers up to 30 panels and two batteries within 30 miles of a Coastal Energy service location. Repairs and parts are separate.

Keep reading

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Pick a free 15-minute virtual appointment above, or call (239) 299-8567 to speak with an Energy Advisor.

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